Docs & guides
Everything you need to set up NudgeVisor, watch and understand your visitors, and wire up the widget API. New here? Start with Getting started.
Guides
Set up NudgeVisor and learn your way around the dashboard.
Getting started
Create a site, install the widget and watch your first live visitor in about five minutes.
ReadInstalling the widget
Where to paste the snippet, how the loader works and how to confirm it is firing.
ReadLive visitor monitoring
See everyone on your site in real time — current page, location, device and engagement.
ReadCo-browsing a session
Step into a live session and guide a visitor in real time from the live console.
ReadSession replay
Find and replay any visit pixel-for-pixel, and leave notes for your team.
ReadJourneys & page views
Follow every step a visitor takes across pages and sessions.
ReadIdentifying visitors
Turn anonymous sessions into named people you recognise across the app.
ReadAttributes & segments
Attach traits to visitors and filter live sessions and replays by who they are.
ReadProactive nudges & triggers
Fire the right message at the right moment based on visitor behaviour.
ReadLive chat & the inbox
Chat with visitors in real time and manage every conversation from one shared inbox.
ReadDepartments, teams & notes
Route conversations, collaborate with internal notes and keep your team aligned.
ReadDevelopers
The JavaScript widget API and your site keys.
The install snippet
How the loader stub and the asynchronous command queue work under the hood.
Readidentify()
Attach a user ID, name, email and custom traits to a visitor.
ReadsetAttributes()
Add or update custom attributes on a visitor without re-identifying.
ReadEvents & openChat()
Subscribe to widget events with on(), and open the chat programmatically.
ReadPublic & secret keys
What each site key is for and where it belongs.
ReadCan't find what you need?
We're adding to these docs all the time. Reach out from inside your dashboard and the team will help.